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Need some help or want to chat with us? We’re here Monday - Friday 8am-6pm CT Please note, that we are only available on phones Tuesday - Friday 10am-6pm CT, thank you for understanding!
Updated 1 month ago by Christine
Our fulfillment center works to process orders quickly. We all understand that SPF can’t wait! Because of this, we are not able to add or remove products once an order is placed. However, there may b…
Updated 2 years ago
You can check the status of your order 3 different ways: 1) Via the shipping confirmation email you receive. 2) Within your Supergoop! account page. You can login here ! 3) Start a Live Chat, enter t…
Updated 3 years ago
We accept all major credit cards as well as Apple Pay, Google Pay, Afterpay, and PayPal. Unfortunately, we cannot accept checks or money orders. Please note: in order to use Afterpay, orders must be…
Updated 7 months ago
Yes! You can use your Flexible Spending Account dollars to purchase all Supergoop! SPF. Just use your FSA/HSA card like you would your credit card at checkout. (And if you'd rather use your regular c…
Updated 6 months ago
If you received any items that were damaged in transit, please contact us and we’ll take care of the rest!
Updated 4 years ago
If you didn’t receive an item you ordered, or if you received a product different from the one that you ordered, please contact us and we’ll take care of the rest!
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