How long does an exchange or return take to process?

Exchange items will be sent out as soon as you request them. For a refund associated with a return, it can take up 10-15 business days for the refund to appear on your statement. Our return center is located in Texas, and once we have your items processed, we’ll send the refund your way.

Refunds will be credited to your original payment method for the price of your product, and sales tax, if applicable. Only items purchased on may be exchanged or returned. Products purchased through may not be exchanged or returned at any retail location that sells Supergoop! Products.

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