Subscriptions

11 articles

What is a Supergoop! Subscription?

Can’t get enough of your favorite Supergoop! products? When you sign up for a Supergoop! Subscription, any product you subscribe to will be automatically billed and shipped to you as frequently as yo…

Updated 1 year ago by Meghan Donner

How do I sign up for a subscription?

Go to the product page for any Supergoop! product you would like to subscribe to and select the option for a subscription before you add to cart. You can add as many subscription items to your cart a…

Updated 1 year ago by Meghan Donner

How do I make changes to my subscription?

You can always cancel, change the frequency of your shipments, or update your product preference whenever you would like! You will need to be sure you have created an account online at supergoop.com.…

Updated 2 years ago by Bailee Cochran

How do I make an account?

We've made it super easy for you to create your Supergoop! account. You'll want to register here and sign up using the email that you placed the subscription with.

Updated 1 year ago by Meghan Donner

When will my subscription be delivered?

You will receive a email confirmation 5 days prior to your subscription order being processed. Once your subscription order is processed, you will receive an order confirmation followed by tracking i…

Updated 1 year ago by Meghan Donner

What if my address changed?

Need to make changes to your address? You can always update your address through your account with us. You will need to be sure you have created an account online at supergoop.com here. Once you have…

Updated 4 months ago by Bailee Cochran

Is there a cut off date for if I need to cancel or make any changes to my subscriptions?

All changes or cancellations to subscriptions must be made before your subscription order is processed. You can check the date your order will be processed through your account or on the email notifi…

Updated 2 years ago by Bailee Cochran

How do I change the delivery date for my subscription order?

If you would like to change the specific delivery date for your subscription order, please please contact hello@supergoop.com. :)

Updated 2 years ago by Bailee Cochran

What if I placed my first subscription order with a discount code?

If you used a discount code when you placed the subscription order, it will only be applied to that first order. All of your future shipment charges will be for the original price of the product.

Updated 2 years ago by Bailee Cochran

Can I use AfterPay?

Unfortunately, AfterPay can not be used on subscription orders.

Updated 2 years ago by Bailee Cochran

What payment methods are available for subscription orders?

We accept all major credit cards as well as Amazon Pay, Apple Pay, Google Pay, PayPal, and FSA/HSA dollars for subscription orders. Unfortunately, you can not use gift cards or AfterPay for subscript…

Updated 2 years ago by Bailee Cochran

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