Shipping

7 articles

Shipping Delays

Supergoop! orders placed using standard shipping may take longer than usual to arrive and/or for tracking information to appear due to the COVID-19 epidemic. With this in mind, tracking updates may t…

Updated 4 weeks ago by Christine

When will my order ship?

Orders placed online Monday-Friday before 2pm EST (1pm CST) will ship same day. Orders placed after the cut-off time will ship the next business day. Orders placed over the weekend will be shipped th…

Updated 3 months ago

What shipping methods do you provide?

As of today, we offer three shipping methods: 1. Ground (3-5 business days): $5 2. 2nd Day Air (2 business days): $15 3. Priority Overnight (1 business day): $30 Ground shipping is free when you spen…

Updated 1 year ago

Where do you ship?

Currently, we ship to all 50 states, and we are in the process of providing international shipping to select markets. If you live outside the United States, please visit our international retailer gu…

Updated 2 months ago

Do you ship internationally?

We currently do not ship internationally. However, if you are outside of the United States, here is a list of retailers you can find us in around the globe! SEPHORA: Canada, Mexico, China, Hong Kong,…

Updated 4 months ago by Bailee Cochran

Are there limitations with shipping SPF within the U.S.?

PO Boxes, APO, and DPO addresses: Due to the delivery format of certain products (see below) we cannot ship the below items to a PO Box. PLAY Body Mousse SPF 50 with Blue Sea Kale. PLAY Antioxidant B…

Updated 2 months ago

Having delivery issues?

If you're having trouble locating your order or are experiencing delivery issues, please email our customer care team and we'll be happy to assist you in resolving this.

Updated 1 year ago

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